Returns & Exchanges
At Iron Heart, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Our goal is to ensure your gear fits perfectly and lasts a lifetime.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our workshop receives and inspects your return, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing